- A trio of successful Blue Collar Recruitment consultants seeking to establish their own business were familiar with using operational technology to facilitate processes for candidate registration, job order management, invoicing and award and penalty rate payroll for contractor and temporary placements. As a start-up consultancy, the three consultants secured an investor who advised them to consider SaaS technology as a way to reduce initial operational overheads/capital expenditure, whilst efficiently and effectively managing recruitment transactions as they focused on growing the business.
- In defining their critical business interactions, it was apparent there was more to running an Agency than the Front Office interface they utilised to monitor candidates, clients, jobs and placements. With large fines applicable for non-compliance to Occupational Health and Safety, Record Keeping, Information Security, Immigration and accurate Payroll processing, choosing a solution of low cost that would satisfy these needs became first priority.
Solution: Implementation of best-fit RMS with open integration options to support future growth potential; Secure, digital online signing platform, branded forms, and workflow process efficiency model designed to meet compliance and quality requirements; customisable Payroll system option delivered to facilitate growing contractor numbers
Without a dedicated office space until they became profitable, Secured Signing offered PKI digital signature technology to create compliant eForms for candidate and client processes. Their immediate access to regional and international candidate markets via the eForms gave them candidate reach and a competitive edge in sourcing activities in the highly competitive Mining sector. These remote registration capabilities lead to a successful candidate referral program within the highly competitive Technical Trade candidate market due to the convenience of being able to complete registration forms quickly and painlessly using Secured Signing’s PKI digital signature technology.
The business obtained further consultation to identify an affordable solution and established a roadmap with business milestones to build the business to a sustainable level of profitability. At the time of engagement Client was running around 12-15 temps, and the appetite was to install a larger payroll system. In review of cash projections, business needs and process, Rec tech advised the business to again, take small steps with their approach to payroll processing. An Electronic timesheet solution that was manageable and affordable was sourced, with the key feature being its integration into the back office financial software package; XERO. It was agreed that at the next milestone (i.e. 50 temps out) that steps would be taken to implement a more robust payroll system.
12 months on, Client’s business has grown significantly and is ready to take the next step with a platform change-out that will be affordable yet provide better efficiencies for their business whilst been aligned to their unique business nuances.
The accurate information being uploaded to systems via digital signature driven processes minimised errors in invoicing and payroll which satisfied their contractors and netted them active referrals in the market when colleagues experienced issues with their contractor payroll organisation. A strong industry reputation impressed their new clients and gained them repeat business.
Operating cost budget maintained at $XYZ through business growth, as the digital on-boarding processes eliminated printing and archiving costs, time-intensive data input and maintained integrity by ensuring only valid data was entered by those filling in forms through embedded business rule validation.
Client is a micro-agency in its’ first year of establishment, consisting of a partnership of 3 consultants in conjunction with a silent financial investor. They are a completely mobile business without a dedicated office address, and specialise in blue collar trades and associated technical professionals within the highly competitive Mining and Resources industry in Queensland. Client has a robust market strategy and a technology road map addressing their business critical systems and the desired return on investment.